Here are the top five issues that parents may encounter when jumping back into Schoology at the start of a new school year:
How do I sign up or get a parent access code for my child?
To sign up for an account, you'll need a Parent Access Code provided by one of your student's instructors. Parent Access Codes are 12-digit codes in this format: XXXX-XXXX-XXXX.
After you have the access code, follow the directions to Sign Up for a Parent Account.
How do I add another child?
If you have more than one child using Schoology, you can associate your existing account with their account.
Use the following steps to add a child:
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Select your account, and then choose +Add Child.
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Enter the Parent Access Code that your student's teacher provided.
I can’t see my child’s grades.
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Contact your child’s instructor to confirm that grades have been published.
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Contact your child’s instructor to confirm that overall grades are visible to students.
I don’t want to receive any more Schoology emails.
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Turn off your Personal Account Notifications. Select your account, and then choose Settings. Select Notifications.
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Turn off Daily/Weekly Parent Email Digests. Navigate to your student's activity overview. Select your student's name, and then choose Settings. Select Notifications.
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To unsubscribe from marketing emails, navigate to the Subscription Center.
How do I delete my account?
If your child has graduated or changed schools, you'll need to delete your account and create a new one for the new school.
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To delete your account: Navigate to https://app.schoology.com/settings/account/action?delete while logged into the account you'd like to delete.
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If you reach this page and don't have the delete option, contact PowerSchool Support for assistance.