When you make student accounts inactive, the corresponding parent or guardian account becomes inactive by default. To inactivate only the parent or guardian account, freeze the account.
-
Navigate to the student account.
-
Locate the Naviance Student section of the student folder and find the parent or guardian's name.
-
Select freeze account. The parent or guardian can no longer log in to Naviance Student.
-
Alternatively, to restore access, select unfreeze.
You cannot freeze parent accounts in bulk.